SOCIAL MEDIA AGENCY
FOR YOUR COMMUNITY
Improve Customer Relations
and Develop Your Online Community
Social networks / social media / community management are a mode of social interaction that facilitates the exchange of information and content between individuals or organizations.
YOUR SOCIAL MEDIA AGENCY
In the world of the web, it is sometimes difficult to meet the social media agency that's right for you.
First of all, it is essential to know your objective on your social networks: build a strategy, delegate your community management, increase your web objectives via social networks, work on your e-reputation.
All its objectives can be supported by a choice of KPIs or performance indicators. By identifying your objectives AND your KPIs. If you're looking for a social media agency, you already have all the keys in hand to choose the right social media agency for you.
At Staenk, we take the client's discovery phase to heart. We particularly like to understand your company, your business sector but also your overall acquisition objectives.
Our turnkey solution allows you to delegate strategy to moderation but also advertising on social networks. Our Social Media Managers will help you create creative and engaging content to engage your users to go further, with you and for the long term.
WHY SHOULD YOU ADOPT
SOCIAL MEDIA STRATEGY
Your presence on social media is a major asset to improve the visibility of your brand, establish your reputation online and promote your products or services.
A community management strategy addresses several issues of digital communication:
IMPROVE THE USER EXPERIENCE
GENERATE QUALIFIED TRAFFIC TO YOUR SITE
OPTIMIZE YOUR CUSTOMER RELATION
BUILD CUSTOMER LOYALTY AND INCREASE ENGAGEMENT
INCREASE COMMUNICATION WITH YOUR TARGET AUDIENCE
BE RECOGNIZED AS A FRIENDLY BRAND
CHOOSE RELEVANT SOCIAL NETWORKS
Depending on your sector of activity and your target, you can choose the most appropriate social network to work on your digital communication.
We can separate the professional social networks: LinkedIn, Viadeo; so-called "leisure" social networks such as Facebook, Instagram, Snapchat, TikTok, Pinterest, etc.
These new digital levers become an additional acquisition force for all types of businesses. Whether you are an auto-entrepreneur, a small business or a large group, working on your brand image and developing your community allows you to reach your primary web objective in a different way.
Our Social Media Managers will establish a digital strategy in constant evolution. This Social Media strategy will adapt perfectly to your people and your company's image.
Associated with our SEA and Social Ads consultants, we will choose the right social networks for your advertising strategy.
COMMUNITY MANAGEMENT :
OUR DRIVING FORCES
As a social media agency,we focus on several driving forces in digital communication and social media marketing.
DEFINITION OF THE
Choice of social networks
Definition of the editorial line
Definition of KPIs (objectives)
Planning an editorial calendar of publications
Creating visual material (profile, covers…)
Publishing customized content
Updating fan pages
Creating social events
Influencer campaign management
Digital PR Operations
Social media analytics
BOOST YOUR PERFORMANCES
ON SOCIAL NETWORKS
Do you need a little boost ?
As social network algorithms have become stronger, it is increasingly difficult to create engagement and differentiation on social networks.
Despite an original approach, a unique content and a social media strategy supported by storytelling, subscribers cannot see all of your publications. It is therefore essential to sponsor in order to be sure to reach your target.
The Social Ads also allows you to work during specific events to energize your community, highlight a product, a collection, increase your sales, talk about a partnership, etc...
Several social networks have their own advertising platform: Facebook Ads & Instragram Ads, Twitter Ads, LinkedIn Ads, ...
ADVICE FOR YOUR SOCIAL NETWORKS
- Monitor your market and your e-reputation regularly
- Manage and moderate your pages on a regular basis (through Facebook contests and other content)
- Use social networks that are suitable for your target audience
- Embrace topical issues
- Utilisez a social management software as checkmyposts.com
- Use the #hashtag wisely
- Listen to customer comments and answer them
- Create community "dates"